Creating loyal members for the fitness industry
Since 2012 we have successfully supported the fitness industry with optimizing retention and creating loyal members.
4x
lower dropout rate
48%
average opening rate
35%
clickrate
+600
fitness studios
Automated customer journeys
The key to succeeding with loyal members is to have a personified customer journeys aligned with you brand.
With NG Dialogue, you can automate anything.
- Welcome information
- Birthday greetings
- Bookings
- Feedback
- Training encurgement
- Offers
- Renewals
Move from boring transactional emails & sms to engaging och converting conversations aligned with your brand identity
Get feedback that matters
With a powerful survey function, you can easeally ask for feedback along the way in the customer journey. After signup, a visit, a class, 6 month, PT session. And many more.
Giving you realtime valuable insights in member experience to evaluate and take action on for improving your business.
Trusted by top fitness brands
How we got a conversion rate of 2900% by using NG Dialogue.
A campaign for Campushallen, in which they sent out an offer via SMS to their customers, yielded an impressive result with a return on investment (ROI) of 2900%. This shows how effective SMS can be as a marketing channel, especially when it comes to reaching a target audience and eliciting a quick and direct response.
Results of the campaign:
- 2900% ROI
- 35% click rate
- 7.6% conversion rate
turning blah blah into aha!
Join the revolution together with industry leaders.