Handle the entire customer journey efficiently from start to finish

The one platform that gives you access to a wide range of digital tools, which simplifies difficult and demanding processes when building loyal customers and ambassadors. Regardless of size or industry, you will handle the entire customer journey efficiently and easily, from start to finish.

Combine the features on demand.
Simply add new services as you need them

 
 
 

Multimedia and SMS Communications

Send SMS messages in an easy way. If you have information that you need to quickly inform customers / members about, this is an ideal tool to use.

 
 
 
 

Code Driven Customer Club

Turning customers into brand loyalists is not easy. You need a predictable and repeatable strategy for incentivizing customers to buy from you over again. 

NPS – Net Promoter Score & Quest back – Online

What do your customers think about your brand or your products? Do you want to increase customer loyalty? NPS gives you valuable information on what improvements you can make.

Mail and newsletter

The advantages of using ng//dialogue to send newsletters are that you have access to your own contact person who helps you when you need it. In addition, our system opens for two-way communication 

 
 

Data cleansing

Data cleaning is the process of correcting or removing inaccurate or non-uniform entries from the data set. 

Data cleaning is tricky and time-consuming                                      

 
 
 
 
 

Multimedia and SMS Communications

Send SMS messages in an easy way. If you have information that you need to quickly inform customers / members about, this is an ideal tool to use.

 
 
 
 

Code Driven Customer Club

Turning customers into brand loyalists is not easy. You need a predictable and repeatable strategy for incentivizing customers to buy from you over again. 

 
 

Customized forms

We create mobile- adapted landing pages that have forms with completed customer information. All the customer needs to do is click order here.

NPS – Net Promoter Score & Quest back – Online

What do your customers think about your brand or your products? Do you want to increase customer loyalty? NPS gives you valuable information on what improvements you can make.

Mail and newsletter

The advantages of using ng//dialogue to send newsletters are that you have access to your own contact person who helps you when you need it. In addition, our system opens for two-way communication 

 
 

Data handling for data cleaning 

Data cleaning is the process of correcting or removing inaccurate or non-uniform entries from the data set. 

Data cleaning is tricky and time-consuming

Automatic campaigns

 Once a customer journey is defined, we can set up campaigns that run automatically.  This can, for example, be a member who signs up, who is then automatically sent a campaign to remain a customer.                                                                                    

Your digital advisor

With us and the team, you do not have to think about anything. The only thing we need from you as a customer is a start-up meeting where you plan future activities and campaigns and set up a customer journey. 

 
 

Code Custumerclub

Create a code with us in connection with a campaign you want to do. A great way to attract new customers. The coded number will have its own domain so that it is your company name that is the sender when they receive an SMS back.

Campaign pages

 We build a campaign page for you that can be linked to both QR code and password. The campaign page can, if desired, contain a form that makes it easy for the customer to submit an inquiry or place an order.

GDPR confirmation

 

Do you have customer data but lack GDPR consent to communicate with them? We can help you collect this.

QR Code generator

 

This will generate leads and increase the number of members. The QR code is great to put on visible surfaces such as posters, or digital platforms such as social media.

NG Dialogue
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